When everyone says "it doesn't look good"

Clients and management both said the herd system didn't look good. Under the surface, new users couldn't find their way around.

Role
Lead designer via UI Human Factors
Team
Head of user research, UX specialist, UI art director, project manager, veterinarian consultant, engineers
Timeline
~1 year as lead designer
Platform
Agri-tech, B2B web
  • 15K+dairy farms in 50+ countries on the redesigned system
  • Betatesting with real users showed onboarding got easier
  • 4core areas rebuilt on one shared set of components

Why it mattered

Afimilk's herd system runs 15,000+ dairy farms in 50+ countries and tracks over 10 million cows. Milk yield, fat and protein, conductivity, all the signals that catch things like mastitis early. The people using it are farm managers and farmers, 30 to 70 years old, who spend most of the day outside and come into the office to log data and check on the herd. If they can't find what they need, all that data just sits there.

The solution

We focused every screen on the job farmers came to do. Less decoration, more data, and the features that only made sense in the office got cleaned out.

Same page, same data, a lot less noise.

After: the redesigned Daily Tasks page with task groups, a week strip and a calmer fertility tableBeforeAfter
Drag to compare the old Daily Tasks page (left) with the redesign (right). Demo data.
  • Data first

    Decoration out, numbers in. The tables hold more columns now and still feel calmer.

  • Progress at a glance

    Tasks are grouped by type, and each one shows what's done today and what's left.

  • Based on real use

    Feedback showed us what farmers don't use, so office-only features came out.

  • One look everywhere

    Dashboard, herd view, tasks and settings all share the same components and colors.

What we learned

My biggest takeaway was to ask people what they don't use. Afimilk is really close to its farmers, and that showed us which features only made sense in the office. Cutting them helped new users more than anything we added. Next time I'd ask sharper questions too. There was one small data point I simplified instead of digging into, and I still wonder what was behind it.

The problem

The system had tried to be trendy and elegant, and got buried under graphic add-ons that didn’t age well. New users struggled to find key features, and the design system couldn’t handle the amount of data on screen.

How we got to a brief

  1. "It doesn't look good"Honest feedback from clients and management
  2. What's actually wrong?Outdated, cluttered, too many add-ons
  3. What does look good?The team named Monday, Jira, Adobe CC and Figma
  4. The briefMinimal, organized, elegant, and data first

The evidence

Two details, up close

Daily Tasks is the page farmers open every morning, so it shows the approach best. Keep the data, lose whatever makes it hard to read.

Calendar
Before
Calendar before the redesign

A full month grid with colored dots. Big, and still hard to read.

After
Calendar after the redesign

A week strip with the number of tasks per day. Today is one tap away.

Task list
Before
Task list before the redesign

A colored box per task with a count. No sense of how much is done.

After
Task list after the redesign

Tasks grouped by type, each showing how many are done and how many are left.

The result

Beta users told us in testing that onboarding got easier. We used that to make the case that the field workers’ app needed the same love, and I led that project next.

Here’s a farmer’s morning on the latest screens.

The new flow · tap a step to see it

Start at the dashboard
Open today's tasks
Check one cow
Tune the rules
1 / 4
Latest designs. Demo data.

Pinch to zoom